Educommute
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    • PRIVACY POLICY
    • TERMS & CONDITIONS
  • HOME
  • PRIVACY POLICY
  • TERMS & CONDITIONS

Privacy Policy

EduCommute is concerned about the privacy and security of your information just as much as you are. We value the trust you place in us and ensure that your information is handled responsibly, securely, and carefully.

Collection and Storage of Information

The information (which may also include data) provided by you to EduCommute or collected from you by EduCommute may consist of Personal Information and Non-Personal Information.

Personal Information

Personal Information refers to information that can be used to identify or contact you. This may include, but is not limited to:

  • Your name
  • Your address
  • Your mobile number
  • Your email address or other contact details
  • Any other information provided by you during registration or while using the Website/App

Information may be collected during registration, booking, inquiry submission, or while using EduCommute services.

Non-Personal Information

EduCommute may also collect information other than Personal Information when you visit or use the Website/App. Such information may be stored in server logs and may include:

  • Geographic location
  • Telecom or internet service provider details
  • Browser type (Chrome, Firefox, Safari, etc.)
  • Operating system and device information
  • Website visited before accessing EduCommute
  • Date,time, and duration of website usage

This information does not personally identify you.

You hereby represent to EduCommute that all information provided by you is authentic, accurate, current, and updated, and that you have all necessary rights and permissions to share such information.

EduCommute and its officers, directors, employees, contractors, or agents shall not be responsible for the authenticity of the information provided by users. You agree to indemnify and hold harmless EduCommute against any claims arising due to inaccurate or misleading information provided by you.

Your information may primarily be stored electronically, although certain records may also be maintained physically. EduCommute may engage third-party service providers in or outside India for data storage or processing. Such third parties may maintain their own security standards, and EduCommute will commercially reasonably ensure that adequate security measures are adopted.

Purpose of Collecting and Using Information

EduCommute may collect, store, use, and process your information for purposes permitted under applicable law, including:

  • To facilitate your use of EduCommute services
  • To manage school transport and route operations
  • To respond to your inquiries or requests
  • To send important notifications regarding routes, schedules, changes, or policies
  • To improve customer support and resolve technical issues
  • To conduct internal reviews, analysis, and operational planning
  • To maintain safety and security standards
  • To verify documents and user details submitted by parents, schools, drivers,or staff
  • To send updates, offers, surveys, or promotional communication that may be relevant to you

Sharing and Disclosure of Information

EduCommute may share statistical or operational data (excluding Personal Information) with affiliates, partners, service providers, schools, financial institutions, or operational agencies for business and service-related purposes.

Personal Information may also be disclosed if required:

  • To investigate fraud, illegal activities, or misuse
  • To comply with legal obligations, court orders, or government requests
  • To protect the safety and rights of EduCommute, users, schools, or third      parties
  • To enforce policies, terms, and conditions

Payment processing, if applicable, shall be governed by the terms and conditions of the respective payment gateway providers. EduCommute shall not be responsible for delays or failures caused by such third-party systems.

Security

The security of your information is important to EduCommute. We strive to protect your Personal Information against unauthorized access, misuse, disclosure, or destruction.

EduCommute follows reasonable security practices and procedures, including:

  • Internal data protection reviews
  • Restricted system access
  • Encryption and secure storage practices
  • Physical and digital safeguards

Where payment transactions are involved, financial information may be processed in compliance with applicable industry security standards such as PCI-DSS.

EduCommute may share information with trusted third parties under confidentiality obligations. However, EduCommute shall not be responsible for breaches caused by third parties, unauthorized access, cyberattacks, or circumstances beyond reasonable control.

Limitation of Liability

Notwithstanding anything contained herein, EduCommute shall not be liable for any loss, damage, or misuse of information caused by events beyond its reasonable control, including but not limited to:

  • Natural disasters
  • Fire,flood, or power failure
  • Riots,strikes, or government actions
  • Computer hacking or cyberattacks
  • Unauthorized access to systems or networks
  • Technical failures or internet disruptions

While EduCommute takes reasonable steps to safeguard information, users acknowledge that internet-based services are not completely secure and absolute security cannot be guaranteed.

Retention of Information

Personal Information shall be retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required under applicable law.

Non-Personal Information may be retained indefinitely for operational, analytical, or security purposes. 

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